Legal

Terms of Service

Effective date: June 21, 2026. Last updated: July 29, 2026.

These Terms of Service ("Terms") govern your access to and use of the Ops Zero website and services provided by Ops Zero ("Ops Zero," "we," "us," or "our"). By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, do not use our website or services.

01

Acceptance and eligibility

You must be at least 18 years old and able to form a binding contract to use our services. If you use the services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms, and "you" refers to that organization.

02

Use of the services

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use our website and services for your internal business purposes. Access to the Ops Zero platform may be subject to a separate written agreement or order form, which controls in the event of a conflict with these Terms.

03

Acceptable use

You agree not to: violate any law or third-party right; access the services without authorization or interfere with their operation; reverse engineer, copy, or resell the services except as permitted by law; upload malicious code; or use the services to send unlawful, infringing, or harmful content. We may suspend or terminate access for violations.

04

Accounts and security

If you create an account, you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorized use. We are not liable for losses caused by unauthorized use of your account.

05

Intellectual property

The website, services, and all related content, software, and trademarks are owned by Ops Zero or its licensors and are protected by intellectual property laws. Except for the rights expressly granted here, we reserve all rights. You retain ownership of data you submit and grant us a limited license to use it to provide the services.

06

Fees

Fees for paid services, if any, are set out in an applicable order form or agreement. Unless otherwise stated, fees are non-refundable and exclusive of taxes, which are your responsibility. We may update pricing on a prospective basis with notice.

07

Privacy

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the services, you acknowledge that policy.

08

Third-party services

Our services may link to or integrate with third-party services that we do not control. We are not responsible for third-party content or practices, and your use of them is governed by their terms.

09

Disclaimers

The website and services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We do not warrant that the services will be uninterrupted, secure, or error-free.

10

Limitation of liability

To the maximum extent permitted by law, Ops Zero and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data. Our total liability arising out of or related to these Terms will not exceed the amounts you paid to us for the services in the twelve months preceding the claim, or one hundred U.S. dollars if you have not paid any amounts.

11

Indemnification

You agree to indemnify and hold harmless Ops Zero and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of the services, your content, or your violation of these Terms or applicable law.

12

Termination

We may suspend or terminate your access to the services at any time if you violate these Terms or as needed to protect the services. Upon termination, your right to use the services ends. Provisions that by their nature should survive termination will survive.

13

Governing law and disputes

These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in Connecticut will have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and you consent to their venue, except where prohibited by applicable law.

14

Changes and contact

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above, and continued use of the services constitutes acceptance. For questions about these Terms, contact us at info@tetralabs.us.