Core Features

Everything Maintenance Teams Actually Need.

Ops Zero focuses on what keeps machines producing: work order tracking, cost visibility, preventive maintenance, and the downtime data teams need to make the right call.

Live Views

Views that show your production in motion.

A compact preview of the intelligence Ops Zero puts in front of your maintenance team.

Maintenance Feed Live event monitoring
466 tickets
Total tickets 466 Open 191 • Closed 275
Avg MTTR 35.5 h Median 33.0 h
Avg MTBF 0.4 d Interval: 04/06 - 01/12
Tickets analysis 180 days window
bearing (42) pump (39) filter (34) pressure (30) vibration (27) overheat (25)
Fleet intelligence Operational health
Real-time
MTBF (avg) 930 min
Downtime (fleet) 1,360 Last 7 days • 1,847 min
Availability 100% Fleet average
Top categories (downtime) 90d
Open tickets by age Critical aging
10,642 Open tickets
100%
01

Tickets

Every ticket carries the full story - machine, priority, downtime type, root cause, resolution, assigned technician, and timestamps - so nothing closes without a complete maintenance history.

02

True Cost of Ownership

Labor hours, spare parts, contractor costs, and lost production rolled into a single number per machine. Finally understand which assets are worth maintaining and which are draining the budget.

03

SLA & Escalation Alerts

Set response and resolution targets, then get flagged the moment a ticket breaches its SLA. Surface escalation candidates early and keep open work from slipping into the backlog.

04

Machines

Maintain a complete record of every machine in one place, including specifications, location, service history, manuals, warranty information, and supporting documentation.

05

Global View

Organize machines by plant, building, production line, department, or zone. Filter reports, tickets, costs, and maintenance activity down to the exact area you want to analyze.

06

Service Record

A permanent and auditable record of every maintenance-related event. Track labor, spare parts, downtime costs, contractor expenses, and service activities directly against the machines they impact.

07

Floor Assist (Mobile)

A streamlined technician experience designed for the shop floor. Open tickets, update jobs, log time, capture photos, and access documentation from a mobile device without unnecessary complexity.

08

Knowledge Vault

Upload machine manuals, OEM documentation, service procedures, and technical instructions once. Technicians can instantly search and access the information they need when standing beside the equipment.

09

Photo Documentation

Attach photos directly to work orders and assets. Build a visual maintenance history that helps technicians understand what happened, how it was resolved, and what to watch for next time.

10

AI Repair Assistant

Ask questions in plain language. The assistant searches maintenance records, manuals, historical repairs, and machine documentation to surface answers faster than digging through folders and PDFs.

11

Reports

Track downtime trends, maintenance costs, recurring failures, cost per machine, mean time to repair, and other key metrics. Ask for the data you need in plain language instead of building complex spreadsheets.

12

Maintenance Schedules

Create recurring inspections, preventive maintenance routines, safety checks, and service schedules. Track completion, compare planned versus actual effort, and reduce reliance on reactive maintenance.

13

Downtime Intelligence

Identify which machines generate the most downtime, which failures occur most often, and where production losses are increasing. Turn maintenance records into actionable operational insight.

14

Executive Summary Dashboard

Give managers and plant leaders immediate answers. See what is down, what is costing the most, which assets are becoming problematic, and where intervention is needed before issues escalate.

15

Integrations and Connectivity

Connect Ops Zero to ERP, MES, QMS, inventory systems, IoT platforms, production planning tools, and existing maintenance software. Enhance the systems you already use instead of replacing them.

16

Built to Grow

Start with maintenance management and expand as your operation matures. Ops Zero is designed to evolve alongside your business, creating a foundation for broader operational intelligence across the factory floor.

Ready to unify your maintenance operation?

Get a focused walkthrough built around your assets, your teams, and the decisions you need to make every week.